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How to report pos terminal theft?

Should your POS terminal be stolen, please contact our Merchant Service Centre (+48 22 533 22 22) and provide the POS ID from the POS terminal handover report or a printout from that POS terminal. Please make a copy of the report issued to you by the police. Where the matter has been closed, please prepare the investigation discontinuance certificate.

POS terminals are insured, so you will not be charged for the theft of the device, provided that the insurance company decides that the claim is legitimate.